Your order will be processed as soon as possible. If payment is made by means of prepayment, credit card or PayPal, your order will be processed immediately after receipt of payment. cat-on cat furniture is not a stocked product. After ordering all products will be individually manufactored and customized for our customers. Therefore we can not ship the goods immediately after ordering. Depending on the size of the furniture and the order volume, we need between 7 to 12 business days, until the goods are ready for dispatch. In the case of discount actions or before Christmas, the production time may also be extended by 1 to 4 business days depending on the total order volume.
Within Germany the shipping usually takes between 1 to 2 days with the DHL and is charged with 7,90 €. You also have the possibility to choose the shipping with DPD within Germany for 6,90 €.
For international deliveries to Switzerland or the EU, shipping may take between 2 to 5 working days.
The shipping costs within the EU vary from € 9,90 to € 36,90. The list of shipping costs can also be found in our general terms and conditions.
When shipping to Switzerland, please note that you are shopping tax free with a Swiss delivery address in our shop. This means that the Swiss customs will charge you the Swiss VAT and an administration fee. These charges will be invoiced separately to you by the shipping company. These informations are applicable to all non-EU countries.
Due to Brexit and Covid 19 and the associated delivery difficulties, we have temporarily stopped shipping to the UK.
Payment methods - ssl secured:
You can pay your order with the following payment methods:
- Prepayment - You will receive 2% discount on your order when paying by bank transfer. The discount will be automatically deducted from your invoice after choosing this payment method.
- SOFORT - Direkt payment by inline banking (not available in all countries)
- PayPal - PayPal offers the following payment options: PayPal, direct debit, credit card & purchase on account
- Visa & Mastercard - Your credit card payment is handled securely via heidelpay.
- Debit cards: Bancontact, postepay, Maestro
- Visa, Mastercard & American Express - Your credit card payment is processed securely via Stripe.
- Apple Pay - using the iPhone or Apple Watch is faster than paying by card.
- Google Pay - Pay quickly and easily with Google.
The payment methods direct debit and purchase on account are only available in Germany. All questions regarding the installment payment can be answered by the PayPal customer service under the free telephone number in Germany 0800 723 4721